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FAQ

About your reservation

  • Are your homes pet-friendly?

    Some of our homes are indeed pet-friendly, please know that we do require a pet fee. Please indicate that you will be bringing a pet upon booking.

  • I have special requirements, can you accommodate them?

    We always try to accommodate our guests’ needs when at all possible. Please contact us with the details, and we’ll see if we can help.

  • What is your cancellation policy?

    Our cancelation policy changes from time to time. Please contact us via email, SMS or live chat to know about our cancelation policy.

  • I just made a booking. What now?

    Awesome! Now that you've made a reservation, Please check your email (the one connected to the channel you used upon making a booking) for the rental agreement.

  • What's a rental agreement?

    We are a professional Property Management company and we require a separate rental agreement for each of our vacation homes. Our policies are aligned with Airbnb like cancellation, changes, and such. Other than that, we have house rules that we need a guest to be aware of and agree with. This is to ensure both parties will have a great and worry-free experience.

  • Why do I need to sign one?

    The rental agreement contains important information about your stay. After signing, your door code will be generated in our system.

  • I received my Check-in email but the door code isn't there.

    Not to worry! This just means your door code will most probably change before your check-in date. We send out door code reminders on the morning of your check-in.

During your stay

  • We've used up the propane

    We got you covered! Please let us know immediately so we can send a refill as soon as possible. Send us a live chat or text for faster response.

  • When is trash day?

    We have different trash days for each home locations. Please check your check-in email to know when is the trash day for your stay.

  • Can we make a special request?

    Please let us know immediately so we can check for the possibility of your request. Send us a live chat or text for faster response.

  • How do I use the TV?

    There's usually 2 remotes. One for the TV and one for the TV box. Please send us a text or message so we can assist you real time.

General Questions

  • Do we manage all the units in the Entrada complex?

    No, we manage 20 of the units. Since we have full time residents and others are managed by other companies.


Guest Reviews

Empty Spaces VRM

Guest Reviews

Nicholas H Jan 11, 2022

Airbnb • Entrada 602
We have stayed in Airbnb’s all over the world! We really loved this one. I think it’s well rounded and precisely what anyone needs; whether that is for large groups, couples, romantic, homey, open, cozy, functional etc. it’s a bit off town so perfect for quiet and calm. We did hear neighbors a few times, it was never at night. We slept well, there are many beds to choose from certainly. Laundry room is accessible and convenient to bedrooms. Decorating is lovely and charming. Kitchen is great, and stocked for anything you’d like to cook basically. It is clean and very well kept… NO SHOES! Remember that rule! It’s why we rented… It should be a rule anywhere. The national parks are all within driving distance and often quite dirty. This is an excellent rental and we would stay here over and over. I have rarely felt as such for other locations or home. Thanks

Russ P Dec 01, 2021

VRBO • Entrada 602
This is a sweet property in a cool little subdivision. Perfect for groups 5-10 people who need a place to stay while enjoying Moab

Dan P Nov 28, 2021

VRBO • Earhart
Outstanding location - hiking, fishing, a short distance from the house and great small town shopping opportunities. Well equipped home, nothing lacking in terms of kitchen items, bathing needs, and hot tub. beautiful vistas from most rooms in the house. Our family enjoyed our stay immensely.

Sara C Nov 28, 2021

VRBO • Entrada 619
We had a terrific time at the property. Everything was like new! Great amenities and the booster chair and pack-n-play were perfect for my 2 year old.

Jamee M Nov 25, 2021

Airbnb • Entrada 417
We really enjoyed our stay at this home. Very clean and spacious. Well stocked with kitchen essentials and then some. Had a good variety of games to play, and for the little kids they had blocks and a little play area under the stairs. Communication was great, didn’t have any issues. Will definitely stay again!

Scott A Nov 22, 2021

VRBO • Entrada 421/425/429
Rented three units. We had a total of 14 people. The three units gave everyone privacy when needed and allowed for easy gatherings and meals together. Everyone in the party loves the places and would rent again! Location is great and the units themselves were awesome! Very clean, spacious and well stocked. We had no issues at all. Main activities for the week were mountain biking, hiking, 4-wheeling and sight seeing. I highly recommend these rentals!!

Jeanette A Nov 21, 2021

Airbnb • Entrada 602
We loved our stay. Fully stocked and spacious enough for our huge group. Super clean and has everything you would need for your stay I really recommend this home.

Basil Y Nov 14, 2021

Airbnb • Entrada 620
Really beautiful property here, smells new. Nice finishes and very comfortable furniture. Close to everything in town and a stones throw from the trails. Can’t wait to return!

Michael H Nov 04, 2021

Airbnb • Entrada 620
Beautiful location and beautiful home. Scott & Sarah are extremely nice and highly communicative. An absolute pleasure booking with them. When back in Moab we will 100% stay here again!

Aaron Nov 08, 2021

Airbnb • Entrada 619
It's hard to match the beauty of Moab. If you're looking for a 5-star stay in a 5-star town do not hesitate to book. This place has it all... cleanliness, comfort (seriously comfortable beds), all the amenities, and amazing hosts! Would not hesitate to stay here again and hope to have the opportunity in the future.
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